ALERTS & NOTIFICATIONS
Mark all read

Active Entity

EFS Global
Finance & Investment
7
Live
42
Today
68%
Conv.
MOONCALL / Live Ops
ALL SYSTEMS NOMINAL
00:00:00 PKT
M
Moon
Live Shift Operations
SHIFT ACTIVE
Active Calls
7
↑ +2 vs 1h ago
Leads Today
42
↑ 18% vs yesterday
Appts Booked
19
↑ 7 this hour
DB Writes
1,284
3 writes/sec
Avg Duration
6:24
↑ +0:38 vs avg
◈ Live Audio Engine
08:42
ACTIVE
AK
Ahmed Khalid
+92 331 456 7890 · EFS Global · Sales Intent: HIGH
◈ Sentiment Intelligence
POSITIVE
78%
Positive
15%
Neutral
7%
Negative
TONE HISTORY (60s)
INTENT SIGNALS
◈ Autonomous Shift Log
SHIFT TOTALS — TODAY
0
Extracts
0
Appts
0
DB Writes
0
Alerts
Calls / Hour
127
↑ Peak hour
Conversion Rate
68%
↑ +4% this week
Avg Sentiment Score
7.4
→ Stable
◈ Global Call Distribution
LIVE · 13 BRANDS
● KHI 7   ● LHR 3   ● ISB 2   ● DXB 1   ● LND 1
◈ Active Agents
AgentCallerBrandDurationObjectiveSentimentStatusAction
Intelligence Report
◈ Call Volume — Last 24 Hours
Calls
Conversions
Appointments
◈ Activity Heatmap — This Week
MONTUEWEDTHUFRISATSUN
Low
High
◈ Objective Breakdown
◈ Sentiment by Brand
◈ Agent Leaderboard
◈ Revenue Pipeline
◈ Brand Performance
New Agent Deployment
2
3
4
Business Profile
Configure your company identity for the AI agent context engine.
Agent Training Center
Upload knowledge documents. Your AI agent learns your business deeply before the first call.
Drop files to train your agent
PDF, CSV, DOCX, TXT · max 50MB each
product_catalog_2024.pdf ✓ 100%
pricing_Q4.csv ✓ 100%
Persona Configurator
Shape your agent's voice, style, and objectives.
Communication ToneLuxury
FriendlyProfessionalLuxury
Confidence Level85%
DeferentialBalancedAssertive
Verbosity60%
ConciseBalancedDetailed
🤖
Agent NOVA — Luxury Sales
High-end luxury tone · Assertive closer · Appointment-focused
Language: EN/UR · Brand: EFS Global
Deploy Agent
Choose your deployment channel and go live instantly.
Inbound PSTN
+1 (555) 002-MOON · Twilio Ready
Web Embed
JS snippet · 1-line install
WhatsApp Business
Meta Cloud API · Verified
Outbound Dialer
Auto-dial from CSV list
Billing & Plans
Starter
$99/mo
For solo operators.
  • 1 Active AI Agent
  • 500 calls / month
  • 5 Brand Slots
  • Basic Analytics
  • Shift Log (7-day)
Empire
$999/mo
Unlimited scale. White-label.
  • Unlimited Agents
  • Unlimited Calls
  • White-Label Dashboard
  • Custom AI Training
  • Dedicated GPU Node
  • SLA 99.99%
  • 24/7 War Room Support
◈ Current Usage
Calls Used
312 / 500
Active Agents
1 / 1
Brands Active
5 / 5
Days Remaining
22
Secured by Stripe · PCI-DSS L1 · Card ending 4242 · Next billing: May 1, 2026
Invoice History
DateDescriptionCallsAmountStatus
Apr 01, 2026Starter Plan — April 2026312$99.00PaidPDF ↓
Mar 01, 2026Starter Plan — March 2026498$99.00PaidPDF ↓
Feb 01, 2026Starter Plan — February 2026441$99.00PaidPDF ↓
Settings & Integrations
Notifications
Configure real-time alerts and push notifications.
High-Intent Lead Alert
Push alert when sentiment score > 80%
Appointment Booked
Notify on every confirmed booking
Competitor Mention
Alert when competitor name detected
Agent Offline Alert
Notify if agent drops mid-call
Daily Report Email
Shift summary at 11 PM PKT
API & Webhooks
Integrate Mooncall with your existing stack.
mc_live_••••••••••••••••••••••••••••4f8a
✓ Stripe
✓ Twilio
✓ Meta (WhatsApp)
+ HubSpot
+ Salesforce
+ Zapier
AI Model Settings
Configure the underlying AI engine behavior.
Response Temperature0.7
FocusedBalancedCreative
Auto-Escalation
Handoff to human if sentiment < 30%
Competitor Counter Mode
Auto-brief agent on competitor mentions
Transcript Vault
Store all call transcripts encrypted
Real-time Coaching
AI suggests next best action mid-call
Security & Access
Manage access controls and security settings.
2FA Enabled
TOTP via authenticator app
IP Whitelist
Restrict dashboard to specific IPs
Audit Log
Log all admin actions
M
Moon
Owner · moon@everyfinancialsolution.com
OWNER
S
Sara K.
Admin · sara@everyfinancialsolution.com
ADMIN